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Showing posts with label trust. Show all posts
Showing posts with label trust. Show all posts

Thursday, August 27, 2026

Lesson learned from transaction regarding heavy equipment

Read and grow rich. Learn and earn





There was this heavy equipment  salesman whom I knew from several years back   We have not done any business yet but we text and we meet occasionally   He had string of bad luck:   his wife just died,  and his son whom I learned was bumped by vehicle on the way to school, recovered by eventually died.

Lately his town was submerged in the flood (upper Eastern Rizal town)   And so we visited the principals yard, we met with the son of the owner.  But our conversation, after we dragged our asses to their site was Ï will tell this to my Dad" The agen said we could have closed the deal and what was standing between us were price and the terms.   

During the last two weeks, we hewed and hawed regarding a meeting to close the I will tell it to my Dad story. We reset on Aug 21, but he said it was a holiday.  We reset tomorrow, but he said he is coming alone and again  and they are no longer selling by installment   it will be endless back and forth  conversation  So we just cancelled the meeting and maybe the deal.  The agent kept on saying he is not salaried

Lesson learned:
1  The top guy must support his agents;  and so with the agent who is not employed and lacks ownership of the product he is selling;

2.  Whether you are the son or agent, you must convey certainity;

3.  The hew hawing on meeting date, appearance and non appearance on meeting conveys trust and distrust and which lead not lead into closing of sales.

Monday, August 17, 2026

Earning customers trust by becoming an expert, and advisor, (even creating a ghost product)

Read and grow rich. Learn and earn

A nutrition expert in a gymn said he was able to increase his sales radically by being an advisor/who recommends wise cheaper moves for the prospect.

     1.  When he runs out of product (more expensive) he recommends a substitute elsewhere that will
          do the same job and sells them/notify them, if he has stocks.

    2.   Creates ghost products and are superior/cheaper and recommends one that is better deal (what
          you are going to recommend now)

Example:

   1.   When we have the no dp.    Mam sir, we have a no dp offer.  That will save you and relieve you
         of difficulty in putting up the dp.  However mam, sir there is interest right on day one.    However               you will find out that there is low ma if you have downpayment

  2.   Mam sir, you can take plot single However, if you take 4, we can offer the 4th plot less __,    And 
        for GE we can give the 12 lot free.

  3.  For interement:

      We can price the luxury for 100,000 but with plated lunch or breakfast, However we can offer
      you the basic luxury package for only P60,000

Friday, January 2, 2026

How to close sales - from AI

Read and grow rich. Learn and earn






To close a sale, focus on understanding the customer's needs and problems, building trust, and presenting your product as the solution, not just features; then, use a natural, confident approach with clear calls-to-action, handle objections with empathy, and leverage techniques like the Assumptive Close (assuming they'll buy) or Scarcity (FOMO), all while securing micro-commitments (next steps) to guide them smoothly toward the final decision. 
Foundational Steps
  1. Know Your Customer: Deeply understand their pain points, goals, and motivations. 
  2. Identify the Decision Maker: Ensure you're talking to the person with the actual buying power. 
  3. Present a Solution: Show how your product solves their specific problems, not just list features. 
  4. Build Trust: Be consultative and empathetic, not pushy. 
This video explains how to build trust and maintain momentum during a sales conversation:
Closing Techniques (When to Use)
  • Assumptive Close: Act as if the sale is made (e.g., "What color should we send?" or "When should we schedule delivery?"). 
  • Summary Close: Recap all the benefits and solutions discussed to reinforce value. 
  • Scarcity/Urgency: Highlight limited-time offers or the cost of inaction (FOMO). 
  • Takeaway Close: Subtly remove a feature to increase its perceived value. 
  • Puppy Dog Close (Trial Close): Let them "try it out" to fall in love with the solution. 
Watch this video to see a practical example of an assumptive sales closing technique:
Key Actions During Closing
  • Ask for the Sale: Don't be afraid to ask directly, but frame it naturally. 
  • Handle Objections: Prepare for them; listen, empathize, and counter with value. 
  • Ask About Next Steps: In complex sales, focus on securing the next action (demo, meeting) rather than the final "yes". 
  • Create Urgency: Gently prompt action by showing the benefits of acting now. 
Tips for Success
  • Be Patient: Sales can take multiple touches.
  • Be Persistent, Not Pushy: Follow up with value.
  • Personalize: Tailor your approach to their needs.
  • Know When to Walk Away: Don't force a bad fit. 
This video offers key tips for closing sales effectively, including using spontaneous questions:
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