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Tuesday, March 24, 2026

Selfdev: You could be an operator, a maker and multiplier

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You could be an operator, a maker and multiplier

Be better than before, than yesterday...





There are three things that you can progress through in your life:    as an operator, a maker, or a multiplier

    1.  An operator -  you follow the work rules, the job description and do what you are told;   you dare not
         venture beyond the four squares and you get your pay  8 - 5 and then you retire.  Nothing ever                     changes

    If you ever one wants to go beyond himself he must ask himself:

    1.   Does this thing challenge me?

    2.  Can this affect other mans life

    3.  Can this change the world

  2.  A maker -  an inventor, an innovator.  A participant in Genesis 1:28  Somebody who goes beyond the
       four lines.    He participates in the continuing creation.  He is out to create an impact to the world.
       He realizes the impact of his life in the community and for others

  3.  A multiplier  - Somebody who is a sower and multiplies his impact to the community and the world
       This applies to a teacher, a leader, a community worker, a company CEO, an author.  An influencer.
       His value goes beyond his own community  and locality

WHICH ONE ARE YOU?




Blog: Selfdev
Post: You could be an operator, a maker and multiplier
Link:
https://profjorgeentrepdev.blogspot.com/2026/03/you-could-be-operator-maker-and.html

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Prof Jorge Entrep: Oft repeated theme to sell and create value via scarcity

ProfJorgeEntrep has sent you a link to a blog:


Oft repeated theme to sell and create value - scarcity

Nation building via learning and being the best in business





Being scarce creates demand; discount tells you are commodity and that you are desperate.

We learn of the story of wealthy man who offered $50,000 to have handmade watch be made for him  But the waiting list extends beyond 2028 and the watchmaker did not even bother to look at the tycoon   

On the other hand he saw a jewelry store selling at 70% discount   He appeared desperate.   The tycoon advised the jewelry owner to close the shop and post a sign by appointment only 3 a day.  By doing so, by being scarce the former discount jewelry achieved prestige and exclusivity.    Bein availalbe and discounting make you cheap

The moment you discount, the more you appear desperate.  Walk away and be scarce and unavailable.
Create a waiting list.

Scarcity creates value.   Being desperate does not.  

So the jeweller instead of 70% discount was advised to close the store and allowed sales by invitation only  Thats scarcity.  

 

For posting

Blog: Prof Jorge Entrep
Post: Oft repeated theme to sell and create value - scarcity
Link:
https://profjorgeentrep-jorge.blogspot.com/2026/03/oft-repeated-theme-to-sell-and-create.html

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Yes, the customer judges the company by its over, the first impression, the initial acts of kindness and warm CS that goes a long long way

Memorandum:

To        All Sbus

Thru:   Mam Madel

Date  March 24, 2026

SUBJECT:   Yes, the customer judges the company by its over, the first impression, the initial acts of kindness and warm CS that goes a long long way

1.  Yes, the customer judges you and your business by your cover:from:

     1.  Park appearance -  gate grounds, (no or plenty of litter or trash careless thrown 
          around

     2.  Personnel appearance -  the SG, the CSS, the receptionist,  the person who                     delivers service to him  her

         1.  Are they observing the office decorum -   id office uniform -  is there (what
             happened to last weeks discussion on uniform?)

         2.  Initial customer interaction -  was it courteous, cordial and friendly (or masungit
              hambog?  picky?)

2.  The customer service experience  (CSE)

      1.  If you put P5.00 in a machine and gives you back P100.00 will you put P5.00 again?                               Definitely yes.   If that machine is customer service, will you invest more?  definitely yes.   

           Or in ads and promo?

     2.  You cant be stingy on that initial contact, or deal.   Invest  P5.00 now and get
          P100.00 later.   No PNL on the initial deal but make one on future purchases-
          repeat sales or other merchandise.

     3.  So the free initially is a bait to get the customerr foot in:

         1.  Free haircut at Landers (to the holder of a membership card initial.  P1.00
              deal at Temu for initial purchase or Lazada), P99.00 tool box set worth P1,200
              for initial app sign up

         2.  Free coffee in coffee shop for first 50 customer for the day

         3.  First 30 minutes in a billiard free

         4.   Free rose for first 30 buyers in a flower shop

         AND THEN EARN MORE ON:

         1.  Repeat sales
         2.  LTV and referrals;  customer for life  (Carl Sewell)
         3.   Other merchandise sales

        The initial free is not a loss, it is an investment that returns 20x fold

         It may be against the math.  But what makes money for the business is sometimes
         not visible to the naked eye

       1.  IMPROVE CUSTOMER EXPERIENCE INITIALLY SO THAT HE/SHE HAS
            HAS LASTING PLEASANT EXPERIENCE MEMORY OF THE COMPANY;

       2.  INVEST IN CS AND HIGH CUSTOMER IMPACT EXPERIENCE

       3.  TRAIN TRAIN TRAIN PRACTICE PRACTICE ON CUSTOMER SERVICE
             EXPERIENCE

       4   THIS IS ENTREPENEURIAL A MAKERS/MULTIPLIER JOB